But, Nikki’s service and attitude were excellent and made the experience worthwhile. I’d go back. With lower expectations for privacy & pain-free walking in the sandals on the 2nd floor and breathing & quality service at reception on the first floor.
You have to be careful with this people, the stole my money. I sign a contract for 6 month for massages, after the 6 months they kept charging the plan in my credit card, i called once to cancel it and they didn't do it.... so at the end i paid lake 3 more month and they never returned that to my credit card, i had go personally to cancel it.... so be careful with this people. Terrible experience...
It’s a beautifully decorated place, and they’ve created a beautiful brochure with affordable prices, but when you first walk in, there’s no ventilation on the first floor hair salon, so while you’re waiting a long time to speak with the one person at reception/cash register, it’s difficult to breathe. It also took a very long time to pay after the treatment. There really should be two people at reception.
Loved the salon - gorgeous as you walk in and upstairs definitely screams "serenity"! Highly professional people (even met with the owner of the place - a nice gentleman). I always get my haircut and color done by Sheryl - highly recommend her due to her level of confidence and experience. She even offers suggestions/tips on how to maintain your hair. She makes sure you leave the salon, feeling great!
Great place knowledgeable staff BUT the Abosolute best hairstylist IS Astara D'Antonio with nearly 20 years experience natural and great customer serive amazing styles and cuts YOU ARE in the best hands when with Astara
Nikki at Serenity Spa (in front of Shoprite on Broad St.) was excellent. She has a really nice vibe and she solved a specific problem I asked about.
Excellent service from all the staff. Sheryl is the best! Always happy with the service she provides. I will always recommend Sheryl and the salon.
The spa is upstairs and has much better air quality. It’s beautifully lit & decorated, but the design is not well thought out. The designer definitely did not think from a client’s perspective. There’s only one toilet (with an inside handle that awkwardly covers the lock) and no place to privately undress/dress. There ARE two steam showers, though. But, when I called to confirm the appt. that I had successfully made online (this is a plus about the salon), there was no mention of getting there early to take advantage of them. Also, the hard plastic sandals they provide cut into the top part of the feet.
Serenity Salon Spa is a US Spa based in Bloomfield, New Jersey. Serenity Salon Spa is located at 1405 Broad St, Bloomfield, NJ 07003, USA.
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